Now Hiring: Sales Associate

Overview

The Rare Device Sales Associate is an organized and warm people-person that will welcome our customers, keep our store looking great, and sell the amazing products that we carry.

We are looking for an experienced, enthusiastic Sales Associate to join our team. Job responsibilities include providing excellent customer service, visual merchandising, as well as other retail store tasks that come up. If you love talking to people and are genuinely interested in the products we sell, this position is for you.

A little history and background about Rare Device: our company was created to help people find beautiful, unique and functional items for individuals of all ages and to uplift and support budding and established artists as professionals with important talent to share with the world. With a thriving brick and mortar store in San Francisco and a fast-growing online shop, a career at Rare Device offers opportunities for exciting professional development and to make a significant impact in a prominent and ever-growing San Francisco-favorite local business.

We strive to be the go-to walk-in and online store for gifts and personal treasures that introduces new artist talent and also serves as a gathering place for the diverse community surrounding our store. To do this, we assemble a team of exceptionally warm, creative, and hard-working people who are committed to impeccable service, excellent work habits, and collaboration with our entire team.

As our Sales Associate, you do not need to know our exact systems before you start, but you need to love talking to people. People who are not self starters, not open to feedback, and only want a cashier role need not apply. You are meant for this role if you are an outgoing person and are someone who takes initiative and has a strong interest in and appreciation for the products that we carry.

We value our employees immensely, providing health benefits and focused, meaningful professional development, giving each person the training and ongoing support needed to grow and excel in their role and beyond.

This role offers 24-32 hours per week and will ideally start in early March. We can't wait to meet you!


Job Description

Culture

• Contributes to overall business growth through self-reflection and a continued commitment to personal development, the development of others, and the success of the company.
• Contributes to the overall culture and business growth by participating in or leading improvement committees and projects when needed.

Customer Service

• Maintain a customer-focused sales floor -- actively facilitating communication, helpful selling, and anticipation of customer needs to ensure customers feel cared for
• Ensure that customers feel cared for by greeting and assisting them and answering their questions
• Efficiently prepare for opening and closing the store

Visual Merchandising

• Strive to ensure that the store is clean and well organized
• Ensure that products are meticulously displayed and properly stocked at all times. Training will be provided.

Qualifications

• You love to engage with people. You’re a person who strikes up a conversation and makes a connection.
• You gain energy from customer service interactions
• You are passionate about connecting with customers to provide clear, creative, compassionate communication.
• People say you have a way with people. For you, it’s about learning what a customer truly needs and offering suggestions.
• You have a good eye for design, color, and the way items are displayed
• You are an observant multitasker, anticipating both customer and store needs, all the while working well with others.
• You exhibit great communication skills and are a team player, assisting others in their efforts to deliver exceptional customer service and sales.
• You are self-motivated and time bound while on the sales floor, you work autonomously with great follow through.
• You are solution-oriented and motivated, finding ways to problem solve through empathy and creativity.
• You seek out feedback and are excited about self-growth and improvement within the context of the job
• You pay strong attention to detail and have excellent organizational skills, ability to multi-task and manage a variety of projects simultaneously, and ability to work in an interruption-prone environment.
• You must be available to work evenings, some holidays and at least one weekend day per week

Strongly Preferred

• 1+ years of retail sales experience
• Experience working in a small, independent store
• Experience with POS software/systems
• Proficient with Mac OS

Classification & Compensation

• This is an hourly position
• We offer competitive hourly pay rates, commensurate with experience and fit
• Health, Dental, Vision, Life insurance for full-time employees
• Paid time off for full-time employees
• 401k
• Commuter Clipper benefit
• Generous employee discount
• We value our team immensely and we take each employee’s professional growth and aspirations seriously. We invest time and effort into working with each person to support and train for big growth so that each person excels in their role and beyond.

Supervision

General supervision provided by Owner.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.

• Some lifting and carrying up to 40 lbs.
• Standing, kneeling
• Standing for long periods of time
• Climbing stairs
• Walking, moving quickly
• Typing, writing, reading
• Seeing, hearing and speaking, both nearby and at a distance

How to Apply

To apply, please email your resume and a cover letter to jobs@raredevice.net. Put “Sales Associate Application” in the subject line of your email.

We thank you for your interest in a career opportunity with Rare Device. Due to high volume, only those applicants selected for an interview will be contacted.

As part of our dedication to the diversity of our workforce, Rare Device is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.