Visit us in store
600 Divisadero Street
San Francisco, California 94117
Monday to Saturday: 11:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM
415.863.3969
customerservice@raredevice.net
If you are an artist or designer and you would like to submit your work for consideration in our store or gallery, please fill out the form here.
Contact Us
DOMESTIC SHIPPING
Domestic shipping is via USPS First Class, Priority Mail, or Express Mail or though UPS. Delivery confirmation is free but insurance is optional. All shipping options include tracking which will be provided to you once your package ships.
Orders ship within 1 to 2 business days. We may use an alternate delivery service (such as UPS) for larger packages.
Please double check your shipping address. Rare Device will not be responsible for lost or misdirected packages due to incorrect addresses.
Please make sure your shipping address leads to a secure location. Rare Device will not be responsible for lost, stolen, or delayed packages.
INTERNATIONAL SHIPPING
We ship worldwide and we use the following carriers:
USPS Priority Mail
UPS Ground
DHL Express
International orders are subject to customs, local duties and taxes. Payment of applicable duties, taxes and other fees is the customer's responsibility. Please note that due to high incidences of fraud, we will ship internationally at our discretion.
STORE PICKUP
We offer the option of Store Pickup as a Shipping Method, which means you pay nothing for shipping, and you get to come by our lovely store during business hours to pick up your order at your convenience! Pick-up is only available from 600 Divisadero St. San Francisco, CA 94117 during our regular store hours.
DELIVERY
We offer delivery within San Francisco! Next-day delivery is available everyday if order is placed before 6:30pm, otherwise, your order will be delivered in two days.
GIFT PACKAGING
We offer a beautiful gift wrapping service! A portion of the proceeds is donated to the Homeless Prenatal Program.
GIFT CERTIFICATES
Electronic gift certificates are sent to any email address and the recipient can redeem online. You can send any amount, and incur no shipping as they are delivered electronically. Gift Certificates are a simple, easy way to give the gift of Rare Device shopping.
You will need to forward the gift card to your intended recipient yourself in order for them to receive your gift. At this time, gift cards bought online cannot be used at our brick and mortar store.